Government unveils AI-enabled chatbot to help people lodge complaints
New Delhi (Raghwendra Pratap Singh): The Centre on Saturday (May 30, 2026) unveiled an Artificial Intelligence (AI)-enabled chatbot to help citizens raise grievances against government departments online.
Launching the chatbot named ‘Samadhan Didi’ here, Union Minister of State for Personnel Jitendra Singh termed it “democratisation of public grievance mechanism” in the nation.
A citizen can raise a concern by speaking to the chatbot in any Indian language. It will then identify the appropriate Ministry or department the issue falls under and then file a complaint.
